Delivery Information

Delivery is available for free to all UK mainland addresses - with this service you can select a working day delivery date of your preference, from as early as two working days after your order is placed.

Your chosen delivery date is upheld where possible - in any circumstance where it can't be adhered to, a member of our customer service team will contact you to arrange a convenient time for you.

We advise all customers to not book a fitter or make fitting arrangements until the flooring has been received and approved by themselves.

Every order is delivered either by our advanced in-house delivery network, or via a specially selected courier. Each method of transport is fully equipped to handle all of our flooring products.

Please Note

Deliveries are typically completed between the hours of 7AM and 6PM to a ground floor location and they are kerbside only - this means that the driver will not enter the property with your items, but will bring them as close as possible.

As your delivery will be fulfilled by a single person, you may need to provide them with assistance unloading any particularly large or heavy items.